service
Cancellation/Refund Policy
You may return any items from your order for full refund of original purchase price (shipping charges not included) within 30 days. You must include a copy of the original paperwork with your return and you are responsible for return shipping unless the product is defective or there has been an error in processing your order. Please contact booknook at (410) 766-5758 if any items from your order arrive damaged or defective or you can mail at booknookmd@gmail.com. Once media products (DVDs, CDs, Software, etc.) have been opened, you may only return them for an exchange of identical product if the item proves to be defective (this does not include scratches and other damage that is the result of misuse)
You may return any items from your order for full refund of original purchase price (shipping charges not included) within 30 days. You must include a copy of the original paperwork with your return and you are responsible for return shipping unless the product is defective or there has been an error in processing your order. Please contact booknook at (410) 766-5758 if any items from your order arrive damaged or defective or you can mail at booknookmd@gmail.com. Once media products (DVDs, CDs, Software, etc.) have been opened, you may only return them for an exchange of identical product if the item proves to be defective (this does not include scratches and other damage that is the result of misuse)